Please note all applicants must be a current US resident. ESI is now hiring a Head of AI Integration & Operations for a remote position in the United States. POSITION SUMMARY: ESI is seeking a Head of AI Integration & Operations who is responsible for a strategic and hands-on leader responsible for architecting and executing AI-enabled solutions that connect business systems, normalize data, and optimize workflows across the organization. This role is about enabling departmental autonomy while ensuring standardized inputs, outputs, and data flows (“business system APIs”) that support a lean, nimble, and integrated operating model. In addition to setting strategy, this leader will own execution — driving delivery through a combination of internal resources and external partners. They will be accountable for program outcomes, manage vendor relationships, and negotiate contracts to ensure efficiency, scalability, and value creation. QUALIFICATIONS: Bachelor’s degree in Computer Science, Data Science, Business Administration, or a related field; advanced degree preferred. 8+ years in technology leadership roles focused on business systems, integrations, or operations; demonstrated expertise delivering AI or advanced analytics solutions. Strong technical understanding of AI tools (e.g., machine learning, NLP, RPA) & complex business systems, system integration technologies (APIs, ETL pipelines), and data platforms. Proven success leading cross-functional initiatives with clear accountability for delivery, budgets, and measurable outcomes. Demonstrated experience selecting, negotiating, and managing technology vendors and service providers. Ability to align AI and integration initiatives with broader business strategy and departmental needs. Effective at leading diverse teams, managing change, and fostering a culture of innovation. Excellent ability to translate complex technical concepts into actionable strategies for business stakeholders. Ability to pass Level 2 background check. DUTIES AND RESPONSIBILITIES: Define and implement integration standards and business system APIs. Ensure departmental systems remain lightweight and flexible while contributing to a unified, normalized data ecosystem. Lead the design, development, and rollout of AI-enabled tools and process improvements. Drive delivery end-to-end, leveraging both internal teams and contracted partners. Own accountability for project outcomes, budgets, and ROI. Identify, evaluate, negotiate, and manage vendor and partner relationships. Ensure external providers deliver against cost, quality, and timeline expectations. Partner with leaders across Operations, Sales, Marketing, Finance, and HR to identify opportunities for AI-driven integration and workflow optimization. Act as a bridge between technical solutions and business needs, ensuring adoption and measurable impact. Change Management & Training Lead change management efforts to ensure adoption of AI and integration solutions. Develop training programs to build organizational capability around new tools and processes. Stay ahead of emerging AI technologies, integration trends, and industry best practices. Proactively bring forward ideas to enhance efficiency, scalability, and decision-making. For immediate consideration, please email your resume directly to our recruiter, Craig Martinov, at craig@esiworks.com, and include in the subject line: Head of AI Integration & Operations, Remote. ESI COMPANY SUMMARY: ESI provides comprehensive human resource services for its partner organizations. This includes recruiting, staffing, screening, on boarding, payroll and benefits administration. Founded in 2015, ESI has carefully crafted our company culture and reputation based on a deep understanding that staffing is first and foremost about people. We understand the right placement in the right job changes lives. ESI is committed to providing simplified employment solutions through our superior work ethic and industry experience. It is our mission to treat every person we encounter with wholehearted integrity and dedication.
